This is one thing thats been a long time coming and much needed for Chennai. The MTC may be good at increasing their fleet, but they dont seem to know 3 paisa about giving its users usable information or even trying to do so.
You cant always use a bus to make your trip, and knowing weather you can or not is what helps you decide. In the current scenario, not only is there no information about where the bus stops are located, but no one even knows what buses will stop there or what route the bus will take. Even today, the most reliable guide is the conductor of your bus and nobody else. Even after three years of religiously using the buses, i have to confirm if the bus goes to my destination with people on the bus before boarding.